Once we receive your parcel we will confirm our offer and should you decide to accept our offer we will make a bank transfer the same day
In more detail
We will typically receive your parcel the next day & will call you as soon as we receive your parcel so that you know we have received it.
We aim to open parcels, work out the value of your diamond or diamond jewellery and call you with the confirmed offer within two hours of receiving it.
Once you have accepted our offer, we will do a bank transfer by 4pm the same day into your bank account.
If you do not wish to accept our offer, we will return your goods free of charge and fully insured via Royal mail.